Terms and Conditions Product Warranty All products sold by Bioclone Inc are warranted to meet the performance of all products in the manner described in our product literature when used under normal conditions in your laboratory. The customers must determine the suitability of the product in accordance with the insert shipped. Bioclone Inc reserve the right to change, alter, or modify any product specifications without prior notification. If any products fail to perform as warranted, please notify us and we will promptly replace it at no charge or fully credit for the original purchase price. All the products listed in this web site are sold for research use only. Price Terms and Conditions All prices are in U.S. Dollars and do not include insurance, shipping and handling charges. Payment terms are net 30 days after date of invoice. Prices are subject to change without prior notice. Bioclone Inc is required to collect sales tax. If our products are purchased by a tax exempt organization, we need a copy of your Tax Exemption Certificate for our records. Bioclone Inc. is not bound by any other terms or conditions that have not been expressly agreed to in writing by a authorized officer of Bioclone Inc. All terms and conditions are subject to change without prior notice. Shipping and Handling All the shipments are sent from San Diego, CA. Shipping and handling costs are prepaid by Bioclone Inc and added to the customer invoice. Bioclone reserve the right to choose the packaging and shipping method. Any damage during shipment is covered by the warranty provided in these terms and conditions. Return Policy If a shipment is damaged or incomplete, please notify Bioclone Inc within ten business days of receipt. We will not issue any credit for products return without prior authorization from Bioclone Inc. If product returned caused by Bioclone Inc error, we will either ship a replacement order at no charge or credit the customer's account for the original product shipped in error. If products return caused by buyer error, we will charge a 15% restocking fee to all products returned. In order to obtain authorization for products return, please contact our Customer Service Department. Submissions of Information Any communication or material that you submit to our site, by electronic mail or other means will be treated as non-confidential and non proprietary information. Bioclone Inc. reserve rights to use such communication or material for any purpose whatsoever including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and further posting. |
6393 Nancy Ridge Dr. Suite A. San diego, CA 92121 Tel: 1-858-909-0079 Fax (Toll-free):1-844-273-6046 www.bioclone.us Email: info@bioclone.us |